Featured Shop: Simply Tire
September 19, 2009 | 1 Comments | Featured, Featured Shop
Some shops do great business due to great pricing, others with a wide selection of products, a few get by with good service, but a great shop does all of these things and this feature shop, Simply Tire, is one of those. My own experience with Simply Tire is proof of this since first experience with them I didn’t receive my product, however what makes this so remarkable is that where other company’s would have accepted one lost customer and bad review in exchange for 10 new ones Simply Tire makes sure to keep every customer they encounter no matter what the cost.
My car out front of Simply Tire
Simply Tire is a sponsor on many of the local GTA message boards so when I needed winter tires for my Mazda 3 I joined a Simply Tire organized group buy on Toronto Mazda 3. Last year however due to Quebec instituting a law that made it mandatory for cars to have winter tires it made it tough for vendors and therefor consumers to get their product. I was a little miffed at the idea that I put a deposit for tires I never received but Allen’s many satisfied customers assured me that he would make up for this.
More wheels on display
Winter had long since passed and I had kind of forgot about the whole incident since I did end up with a set of tires (which are for sale) but Allen then sent me an email reminding me that I had a credit with him and that we should work something out to settle up finances and settle our differences. This gesture meant a lot to me considering I had forgot about the deposit and he could have easily kept the money.
So I took the trip down to see Allen and had my calipers painted black and Mazda decals applied with the amount left on my deposit. Both Allen and his wife were courteous, honest hosts and the Simply Tire Shop was one of the nicer ones I have been in and this includes big box tire shops such as Active Green and Ross.
Some of the wheels on display at Simply including the Sportmaxx 002s
Upon my leaving Allen informed me that I would need new tires for next season, which was 100% true, and that I should come by when I do and he would hook me up with a great price. Knowing I was going to be wheel shopping later in the summer I told him I would be back to get set up with no rollers.
Over the course of the summer I was entertaining a few different wheel ideas and had PM’d Allen about some wheel choices that would work and he was willing to set me up with a great deal on a set of Sportmaxx 002s and tires. Even though I ended up going a different route entirely with my wheels I did go see Allen for tires and as promised he hooked me up with a great deal on tires, centering rings, and lug nuts.
View into the garage of Simply Tire
One of the best things about Simply Tire is that when you book an appointment with them you are in within 15 minutes of the time you reserved, with my chronic lateness this has meant that my car has been taken care of as soon as I show up. Simply also has a great waiting room with a flat screen tv, comfy chairs, magazines and free coffee cookies and tea. Since the customers at Simply are also not in as bad a mood as customers at most other automotive shops (due to the great prices) casual conversations are normally going on to help kill your waiting time as well.
I have been to a lot of dealerships that don't offer free coffee and tea
Simply Tire is open Tuesday to Friday 10-6pm Saturdays 10-4pm and Sundays from the 10-4 during the months of April, May, June, July & October November, December, and January they are closed on Mondays
Simply is located at:
Simply Tire
515 Champagne Drive,
Toronto, Ontario,
M3J 2C6
The best way to contact them is by far the telephone (416 916 9233) or email at Info@simplytire.com. Respone times for phone calls is normally within a few rings and if not then withing 1-2 phone calls this is due to Allen being extremely busy every time I have been to the shop. However once you speak with him he will take the time to answer your questions and accommodate your requests even if it is after business hours.
Email responses are normally within 1-2 days depending on the season, peak times for Simply, like any other tire shop, are very busy so don’t be surprised if you end up dealing with his wife or even mother on occasion, it’s a family affair.
Allen is the type of business owner that works for his customers and therefore the type of shop that Stance Is Everything fully supports.
Ready to roll thanks to Simply
More Photos from my day at Simply Tire
When a shop owner drives a car of this cailiber you know you are in good hands
Another shot of Allen
The Simply Tire office is full of promo gear
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